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A Similarity Report is available within 24h after submitting the document. The verification time depends on the additional servives acquired. Your document can be verified fast and first if you buy a Priority Checking option. During sessions the verification period can take a bit longer.

Token is a currency of the system. To check the documents on the individual accounts you need to buy tokens. The final number of required tokens you need are calculated by system after you upload your work for verification. You need to remember that 1 token let you check 18 000 characters which is around 10 pages. So, for example, if you upload a document with 54 000 characters or about 30 pages it will require 3 tokens to check your document.  

Tokens are valid 6 months from the moment of purchase.

To ensure the smooth running of the System please comply with the following :
Use Firefox (85.x or newer) or Google Chrome (88.x or newer)
The browser must have the cookies mechanism enabled
The browser must have JavaScript enabled
The browser must have CSS enabled
If these conditions are fulfilled the System should run smoothly. If you encounter any further problems, please contact us. It is only possible to log into the System after entering the correct login and password. By using the copy/paste option you can ensure the data is entered correctly.

Meantime, you can use login via Facebook account.

After registration activation lint is sent automatically to the email address provided during registration. The mail may have been considered as spam by your email service provider, check your spam box as well. Another possible reason for this problem is an error in the submission form when creating a new account. Proceed according to the instructions for a forgotten password (detailed in the answer to the next question). If this doesn’t work we recommend creating a new account to make sure the email address was entered correctly.

No. Only documents submitted at corporate accounts can be added to the client’s database. The individual account is not an corporate account. Veirifcation at individual account is anonomous. User can delete documents and account without contacting us.

Account, API, Moodle, LMS and Similarity report:

In case of a forgotten password, please, click “You forgot password?”. Enter the e-mail address you used as a login for your account and press the “Reset the password” button. The System will automatically generate an e-mail containing a link, that should be used to obtain a new password.

To use the system via API, you need to contact us. We will create a corporate account and provide an API key. If you want to use our system via Modle or other LMS, please, contact us and we will guide you. For the Moodle you need first to download our plugin from a website, then we will create API key and help you with configuration.

The price service for corporate account is generally determined based on the number of submitting documents or accounts per annum and a subject of the service agreement between us and a corporate client. However, the prices of service for individual accounts, in another words the price of tokens, is fixed. It is 2,5 EUR incl. VAT or 3 USD incl. VAT. 

When analysing a Similarity Report you should remember that:
The Similarity Report is only a tool for evaluation. The System mechanically detects similarities to other documents and provides with a result that should be analyzed by a competent person to ascertain whether citations have been properly marked and annotations made. The Similarity Coefficient alone cannot be considered a definite measure of copyright infringement. The System does not analyse which document was created first. The document that was indexed and submitted to the System earlier is not treated as a source but can be considered as a similar fragment. Therefore, the Similarity Report cannot be considered when deciding which file is the original and which is the copy. The methods of similarity detection used by the System sometimes cause commonly used or standardised phrases with specialised terminology to be highlighted as alleged plagiarism. 
Different colors mean different sources. More information about Similarity report you can find in the Manual. 

What does the Similarity Coefficient 2 indicate? The Similarity Coefficient 2 is a parameter that can be set individually by each client, it is displayed in the Similarity Report as well as on the Documents console. It is estimated using the same method as the Similarity Coefficient 1 (that is by calculating the percentage of words in the document that have been found in other sources but consisting of the short 25 words text fragments). Such a coefficient let the expert find out how much of the text cosists of big text blocks and, therefore, gives more data for analyse whether infrightment took place. 

Yes! Our system recognizes German, Spanish, Portuguese, Italian, French, Norwegian, Swedish, Dutch, Russian, Arabic, Hebrew, Greek, Turkish, Vietnamese, Philippine, Indonesian, Hindu, Ukrainian, Bulgarian, Romanian and many more. 

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